We are obliged to fulfil our obligations under the Consumer Guarantees Act. This means we will offer a refund if a part/product is faulty and we cannot repair or replace it for you. We are not obligated to refund you if you change your mind on a purchase. In some cases, a store credit will be given upon return of the goods in new condition (solely at our discretion).
Special Orders (These include 326Power parts, AG Wheels, and Nia Body Kits purchased that aren't in stock with us and are ordered in specifically for customers) will not be refunded for any other reason other than those laid out in the CGA as it pertains to warranty/repair issues.
We are not obligated to refund any parts/orders if a customer changes their mind about a purchase.
Our policy lasts 7 days. If 7 days have gone by since you received the product, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
If you have any questions. Please email info@on-form.co.